ProcessNorth

Good practice in conflict resolution

Reviews on the craft of mediation and good practice in conflict resolution:

Articles by the pioneering social psychologist & conflict resolution practitioner Herbert C Kelman, with a concise account of his life’s work

How ‘narrative mediation’ can help address ‘tricky’ issues in schools and colleges. A useful new book from the USA, full of practical information for teachers and governors, highlighting good practice in mediation and problem solving